Thank you for purchasing from our online filter store. Please note that all filter orders are fulfilled through a trusted third-party supplier to ensure fast and reliable delivery.
No Returns
Due to the nature of custom and consumable HVAC filtration products, we do not accept returns on any filters purchased through our online store. All sales are final.
Exchanges for Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, we may be able to offer an exchange in coordination with our third-party fulfillment partner.
To qualify for an exchange:
- Requests must be submitted within 5 days of delivery
- The product must be unused and in original packaging
- Proof of purchase and photos of the issue may be required
How to Request an Exchange
Please contact our team as soon as possible at:
706-865-2665
Include your order number and a description of the problem, and we will work with the supplier to resolve it quickly.
Additional Information
- Exchanges are subject to product availability
- Shipping fees may apply unless the error was caused during fulfillment